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Privacy & Security  

We are committed to protecting your privacy during your visit to this website and recognize our responsibility to keep the information you provide to us secure and confidential at all times. Neither release information to third parties, under any circumstances.

All our commercial transactions are therefore carried out in a secure server environment under SSL protocol (Secure Socket Layer), and all our communications are encrypted using 128 bit encryption, which ensures the highest level of protection to our communications.

There are 4 ways in which we may take information whilst you use our site:

* Cookies

* Purchasing products

* Using the contact form

* Using the "Recommend Product" function

Cookies
Cookies are small text files stored on your computer and are used to track information as you move around the site. A typical use of cookies is to make a note of the items you have selected from our product pages. This allows you to come back at a later time and still see the items in your shopping basket.

Cookies themselves are harmless, cannot contain malicious code such as viruses, and are used primarily for taking note of relatively anonymous data that helps us provide a smoother experience for our customers.

Purchasing products
If you decide to purchase from our store you will be prompted to provide information to complete a transaction. This includes address, telephone number, email address and credit card information. This information is encrypted using the strongest algorithms available, and in addition we do not store this information.

Contact Forms
We have these forms on our site mainly for convenience. If you are unable to use your own email program to get in touch, for example if you are not using your own computer, you can use the contact form.

Please note: We dislike spam as much as you do and will only ever contact customers after seeking prior permission to do so.

"Recommend Product" function
Similar to the contact forms, the "Recommend Product" function is a great way to let others know about esculturasdearte.com. It is very straightforward to use and you are only prompted for some basic information: your details and your friend's details. This information is then deleted once the email has been sent to your friends. In order to keep this as transparent as possible a copy of the email inviting your friend to have a look at the site is sent to you as well. Once sent all the details are deleted.

At no point will we ever contact you, or your friend, using the details provided.

Secure Online Ordering   

If you decide to purchase from our store you will be prompted to provide information to complete a transaction. This includes address, telephone number, and email address.

There are two ways in which we protect this information:

Encryption
This site uses strong encryption to ensure your information is protected when you send it to us across the internet. Using Secure Socket Layer (SSL) encryption means that your information is, in any practical sense, uncrackable when in transit.

No storage
Once a transaction is complete we do not store your credit card information. This means each time you visit the site and buy a product you will be prompted to key in your card details again. However this means you don't have to worry about whether your details are safe with us, they are deleted on completion of the transaction.

Data Protection Act: LOPD  

In accordance with Organic Law 15/1999, dated 13 December, on personal data protection, the esculturasdearte.com customers may exercise their rights at any time to access, correct, cancel and oppose this data, by e-mail clicking here.

Payment Methods  

We accept all the major credit cards as well as PayPal:

Pago Servired Pago Visa Pago Visa Electron Pago MasterCard Pago Paypal Pago Transferencia Bancaria

BANKS TRANSFER

We accept payments by banks transfer both national and international. We shall inform you of our account details automatically after confirming your order. You will be asked to transfer funds to cover the cost of the item and shipping. We allow 6 working days to receive the funds from international payments and 3 days for payments within Spain.

Returns Policy  

At esculturasdearte.com we have a strong emphasis on customer satisfaction. If for any reason you are unsatisfied with your purchase we will gladly accept returns or exchanges for up to 30 days. Returns received after 30 days but within 60 days, qualify for exchange or merchandise credit.

If you need to return an item, please email us at info@esculturasdearte.com.

Please provide the following information:

1. Order number (this can be found on the emails we send as part of your order)

2. Product name

3. Your name and address If possible, please email us using the same email address you used to purchase the item.

Important: If it is not possible to provide the above details, please email us at info@esculturasdearte.com for further instruction.

Please note the following:

1. Customized and personalized items are non-refundable.

2. Before return an item, please contact us to: esculturasdearte.com and we will give you the right instructions.

3. If you paid by bank transfer we will refund the payment to your bank account. If you paid with a credit card, we will credit your credit card account.

4. For damaged goods please get in touch immediately upon receipt of the package for further instruction.

Terms of Use  

We provide this site as a benefit to you, our valued customers. We encourage you to browse the site's pages, shop, make comments and suggestions as frequently as you would like.

Warranties and limitations of liability
We assume no liability or responsibility for any errors or omissions in the content of our website. Your use of this website is at your own risk. Under no circumstances and under no legal theory shall esculturasdearte.com, its suppliers, successors, or any other party involved in creating, producing, or delivering this website's contents, be liable to you, or any other person for any indirect, direct, special, incidental, or consequential damages arising from your access to, or use of, this website. Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. esculturasdearte.com does not warrant that the use of the Site, the operation or function of the Site, or any services offered through or from the Site, will be uninterrupted or error free, that defects will be corrected, or that this Site or its server are free of viruses or other harmful elements.

Indemnification
You agree to defend, indemnify and hold esculturasdearte.com harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site.

Links to 3rd Party Sites
Links to other sites are provided as a convenience to you. All use of outside links are at your sole risk. We are not responsible for the contents of any linked site or any link contained in a linked site, and disclaims all liability for any injury or injuries which you may experience by using 3rd party links.



Copyright   

All the contents you see on this Web site, including, but not limited to, all of the page headers, images, illustrations, graphics, and texts, are subject to trademark, copyright and/or other intellectual property rights or licenses held by esculturasdearte.com, or by third parties who have licensed their materials to esculturasdearte.com. All the content on the esculturasdearte.com web site is copyrighted as a collective work under international copyright laws. The content of the esculturasdearte.com web site, and the site as a whole, is intended solely for personal, noncommercial use by the users of our site. You may download, print and store selected portions of the content, provided that (1) copies of the content is for your own personal use, you do not use the content for any commercial use, (2) you do not copy or post the content on any network computer or broadcast the content in any media, and (3) you do not modify or alter the content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of downloading content from the esculturasdearte.com website. We reserve complete title and full intellectual property rights for all content downloaded from our Web site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content of the website without first obtaining written permission from esculturasdearte.com.

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